Can I share it with family and friends?
Yes, you can share your cameras with family and friends who will have access to view the camera and control your bulbs, plugs, and other devices. In the app, click the Family name at the top and click on the “Home Management” button, and you will be able to give or revoke sharing permissions. In order to share, the other user should already have downloaded the app and registered a new account.
What’s the Wireless Range?
The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data.
How many cameras can I control?
WOOX Security app can control an unlimited amount of devices in an unlimited amount of locations. Your router may have a limit on how many devices can be connected to one router.
My device can’t be connected to the network with App
• Make sure the device is under the config status (indicator light is flashing quickly).
• Make sure the Wi-Fi is available and the device is not far away from the router.
• Make sure the Wi-Fi password you input is correct.
My device shows offline in my App
• Make sure the device is powered on.
• Make sure the network is stable and the Wi-Fi name and password are not modifed. If not, add the device again.
• If the network is normal, but it’s still offline. Check if there are too many Wi-Fi connections. You can restart your router to check the status of the device.
